We bring up these same few points every month or so because how important yet simple they are. When it comes to F&I Professionals, there are a few things that separate the average from the great. A lot of those things come into play after you hear the words ‘No, thank you.’ A great F&I Professional…
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You hear about whole industries shifting their ways in order to attract the Millennial generation but is your dealership adapting? It may be as simple as having a text message option or adjusting terminology to sound more consumer friendly. Much like previous generations, a lot of it boils down to communication and conveying that you,…
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LOS ALTOS, Calif. — Beepi Inc., an online marketplace to buy and sell cars, released results of a study that looked at consumer perceptions of auto dealers. It found that 87% of American consumers disliked something about the process of purchasing a vehicle at a traditional car dealership. “The stereotypical used-car dealer is a caricature…
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